Hurst Customer Service A+! - ModernCamaro.com - 5th Generation Camaro Enthusiasts
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post #1 of 8 Old 08-17-2011, 11:39 AM Thread Starter
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Hurst Customer Service A+!

I called Hurst today because the grommet on my shifter boot didn't like the AZ sun (picture). I had every intention of paying for it. The customer service rep was really nice. He was suprised that it had cracked and asked if I had a receipt. I told him I purchased it with the car, so I didn't have one specifically for the shifter. He said no problem and shipped me out a replacement for free.

I love to see a company back up it's product and be understanding when a customer has any kind of issue. A+ Hurst.
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post #2 of 8 Old 08-17-2011, 11:42 AM
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post #3 of 8 Old 08-17-2011, 11:46 AM
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post #4 of 8 Old 08-17-2011, 12:57 PM
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imo its good to see a OLD company like HURST stand behind its product and push it into the future.
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post #5 of 8 Old 08-17-2011, 01:07 PM
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OUTSTANDING!!!!!!!!!


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post #6 of 8 Old 08-17-2011, 03:15 PM
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Very cool! That's one reason they're still around after all these years.

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post #7 of 8 Old 08-19-2011, 11:06 AM
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post #8 of 8 Old 08-19-2011, 11:59 AM
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